Return & Refund Policy

Thank you for choosing our construction and remodeling services. Because our services are project-based and customized to each client's needs, the following Return & Refund Policy applies to construction, remodeling, renovation, repair, and related services.

1. Construction Services

Construction and remodeling services are customized and scheduled specifically for each project. Once work has been scheduled or started, services cannot be returned or exchanged.

If you need to cancel or postpone a project, please contact us as soon as possible. Cancellation fees or other charges may apply depending on the project stage, materials purchased, labor scheduled, and other costs already incurred.

2. Deposits and Payments

Project deposits and advance payments may be used to reserve labor, purchase materials, schedule subcontractors, and prepare for the project.

Deposits are generally non-refundable to the extent that costs have already been incurred or resources have been committed to the project.

Any eligible refund will be reviewed based on the individual project, the applicable agreement, and the work or costs already incurred.

3. Materials

Materials purchased specifically for a customer's project may be subject to supplier return policies, restocking fees, shipping charges, or other restrictions.

If materials cannot be returned to the supplier, the related cost may not be refundable.

4. Project Changes and Cancellations

Customers may request changes, cancellations, or postponements by contacting us as soon as possible.

Additional costs may apply for work already completed, materials purchased, permits, subcontractor commitments, scheduling, or other project-related expenses.

Any changes to the original scope of work may require a written change order and additional payment.

5. Workmanship Concerns

We want every project to meet the agreed scope of work and applicable quality standards. If you believe there is an issue with completed work, please contact us promptly and provide details about the concern.

We will review the issue and, where appropriate, work with the customer to determine a reasonable solution in accordance with the project agreement.

6. Refund Requests

Refund requests should be submitted in writing and include:

• Customer name

• Project address

• Description of the request

• Relevant invoice or payment information

• Reason for requesting a refund

Refund requests will be reviewed individually based on the project agreement, applicable law, work completed, materials purchased, and costs already incurred.

7. Approved Refunds

If a refund is approved, it will generally be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.

8. No Unauthorized Chargebacks

Customers are encouraged to contact us first regarding any billing, cancellation, or service concerns so that we can review the matter and attempt to resolve it directly.

Nothing in this policy limits any rights or remedies available to customers under applicable law.

9. Contact Us

If you have questions regarding this Return & Refund Policy or a specific project, please contact us using the contact information provided on our website.

By requesting or purchasing our services, the customer acknowledges and agrees to the terms applicable to the specific project, estimate, proposal, contract, or service agreement.